Privacy Policy for Duskdoor

Duskdoor (“we”, “us”, or “our”) is an interactive AI-powered adventure game. This Privacy Policy explains how we collect, use, store, and protect information when you use Duskdoor.

By using Duskdoor, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information we collect

We may collect the following types of information:

Account information

If you create an account or sign in, we may collect information such as your email address, login details, account ID, and saved adventure information.

Gameplay information

When you play Duskdoor, we may collect gameplay-related information such as:

• selected adventure type, genre, world, role, and story style
• story choices selected
• custom actions typed by you
• generated adventure scenes and current adventure state
• turn number, progress, save slots, and recent activity
• feedback you submit about the game

Usage and analytics information

We may collect analytics and usage data such as:

• pages or screens viewed
• game starts, turns played, abandon points, and feedback submissions
• errors, loading times, API/generation performance, and usage costs
• general device, browser, and technical information
• approximate activity timestamps, such as when a session was last active

Payment information

If Duskdoor offers paid credits, subscriptions, or other paid features, payments may be processed by Stripe or another third-party payment provider. We do not store full card details ourselves. Payment details are collected and processed by the payment provider according to its own privacy policy and terms.

2. How we use information

We use collected information to:

• provide and operate Duskdoor
• generate and continue AI-powered adventure stories
• save and restore adventure progress
• allow users to create accounts and manage access
• understand how players use the game
• improve gameplay, story quality, suggested choices, and user experience
• analyse custom actions and feedback to improve future gameplay options
• monitor performance, errors, abuse, and technical issues
• prevent misuse, spam, scraping, fraud, or excessive automated use
• provide support and respond to user requests
• manage future paid features such as credits or subscriptions, if introduced

Analytics are used to improve Duskdoor, including gameplay flow, story quality, user experience, app performance, and overall product decisions.

3. AI-generated content and custom actions

Duskdoor uses AI systems to generate interactive story content.

When you enter custom actions, prompts, feedback, or gameplay choices, that information may be processed by third-party AI providers to generate the next part of your adventure.

Custom actions and gameplay data may also be reviewed or analysed by us to understand what players want to do in the game and to improve future suggested choices, story flow, and gameplay features.

Please do not enter sensitive personal information, private information, passwords, financial information, health information, or anything you would not want processed as part of the game experience.

4. Third-party services

We may use third-party services to operate Duskdoor, including services for:

• database hosting
• authentication
• analytics
• AI text generation
• app hosting
• payments, if paid features are introduced
• security, spam prevention, and abuse prevention

These providers may process information on our behalf only as needed to provide their services.

Examples of third-party services may include hosting/database providers such as Supabase, AI providers such as OpenRouter or model providers accessed through OpenRouter, hosting platforms, analytics tools, and payment processors.

5. How information is stored

Duskdoor may store information in databases and hosting systems used to run the app.

We aim to keep live adventure state compact where possible, such as current scene, current choices, recent events, story summary, turn number, save information, and account details.

Some gameplay records, analytics events, generation logs, or debug information may be stored to help us improve and maintain the game. We may reduce, delete, anonymise, or aggregate this information when it is no longer needed.

6. Data retention

We keep information only for as long as reasonably needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example:

• account information may be kept while your account remains active
• saved adventure data may be kept while you choose to keep saved adventures
• feedback and analytics may be kept to help improve the game
• technical logs and generation/debug data may be kept for a limited period where possible
• custom actions may be kept or analysed to improve future gameplay and suggested choices

We may delete or anonymise information that is no longer needed.

7. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no internet-based service can be guaranteed to be completely secure. You are responsible for keeping your account login details safe.

8. Children and younger users

Duskdoor is intended to be an all-ages adventure experience, but younger users should use it with permission from a parent or guardian.

If paid features are introduced, users must have permission from the account holder or payment holder before making any purchase.

Parents or guardians who believe a child has provided personal information without permission can contact us and request review or deletion.

9. Direct marketing and updates

If you provide your email address, we may use it to send account-related messages, support responses, product updates, beta invitations, launch notices, or important service information.

Where required, marketing emails will include a way to unsubscribe.

10. Accessing or correcting your information

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to any legal or technical limitations.

To make a request, contact us at:

magicescapeapp (at) gmail (dot) com

11. Complaints

If you have a privacy concern or believe your information has been mishandled, please contact us first so we can try to resolve it.

Contact: magicescapeapp (at) gmail (dot) com

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time as Duskdoor changes.

The updated version will be posted on this page with a new “Last updated” date. Continued use of Duskdoor after changes are posted means you accept the updated Privacy Policy.

13. Contact us

For privacy questions, requests, or complaints, contact us at:

Duskdoor
magicescapeapp (at) gmail (dot) com